Konik System

We support the whole business, 360°. See it in client work_

The website is only the surface. For every case study we show the scope of work, each element and automation we implemented, and recordings of it in action.

Case studies18Live showcase20How it worksWrite-ups24
  • Strategy
  • Website and shop
  • Sales and marketing
  • Automation
  • CRM
  • Finance
  • HR
  • AI

Case studies in numbers

case studies
18
industries
11
elements implemented
120
automations in use
45
recordings
33

Case studies: thumbnails

18 case studies · click a thumbnail to see what we implemented

All case studies · 18

Choose a service or an industry_

Each entry opens the case study page: the scope of work, everything we implemented, automations step by step and recordings.

All 18 case studies

  1. 01IQ ConsultingTraining and consulting firm from Koszalin: training subsidies (BUR, KFS), certification, EU funding applicationsDesignWebsites and appsAutomation22 items delivered
  2. 02Malinowe WzgórzaFamily fruit farm (since 1978): premium preserves under the "Smak Pomorza" label and a separate wine shopDesignWebsites and appsAutomationContent and ads16 items delivered
  3. 03ArtenovitaRenewable energy project companiesWebsites and appsAutomation16 items delivered
  4. 04BBHMBroker of construction contracts (earthworks, FTTH) between Germany and Polish contractorsDesignWebsites and appsAutomation13 items delivered
  5. 05Marcus DesignManufacturer of components and upholstered furniture near Chełmża: 3D bent plywood, 5-axis CNC machining, upholstery, OEM productionDesignWebsites and appsAutomationContent and ads12 items delivered
  6. 06Eva StoneMaker of matte silver jewellery, selling B2B to shops and distributors; main market: GermanyDesignWebsites and appsAutomationContent and ads10 items delivered
  7. 07Perca FurnitureMaker of solid oak and American walnut tables and chairs (Chełmża), selling B2C and B2B to architects, with exportsDesignWebsites and appsAutomationContent and ads9 items delivered
  8. 08Psychologist Elżbieta LicaPsychology practice for teenagers and parents in Wrzeszcz, GdańskWebsites and apps7 items delivered
  9. 09DeltafonFibre network contractor (FTTH) in Poland and GermanyWebsites and appsAutomation7 items delivered
  10. 10Krav MagaSelf-defence and Krav Maga school in Gdańsk, with individual courses and training for companies and institutionsWebsites and appsAutomation5 items delivered
  11. 11Fundacja "Lubię To"A foundation that supports business owners, with free energy bill analysis, webinars and business events among other thingsDesignWebsites and appsAutomation4 items delivered
  12. 12PP4Kąty: insulationBlown-in and spray insulation company (cellulose, mineral wool, PUR foam) from BełchatówWebsites and apps4 items delivered
  13. 13Fundacja AIDEMA Gdańsk foundation that makes films about the history of Gdańsk and the Hanseatic citiesWebsites and appsAutomationWrite-up
  14. 14KBS MońkiMeat processing plant from Mońki in Podlasie, a cold cuts producerDesignWebsites and appsWrite-up
  15. 15Konik SystemThe technology division of KONIK Group: Konik CRM, Konik Cortex, Konik RevOS and modulesDesignWebsites and appsAutomation14 items delivered
  16. 16mrtiqKONIK Group's training brand: AI training and help with funding (BUR, KFS), Trainer AcademyDesignWebsites and appsAutomation13 items delivered
  17. 17XpunktKONIK Group's brand for local businesses: marketing and Konik SystemDesignWebsites and appsAutomationContent and ads8 items delivered
  18. 18pmichta.comPersonal brand of the KONIK Group founder: strategic advisoryDesignWebsites and appsContent and ads5 items delivered
How it works · our own company · 8 videos

The same system runs behind every case study_

Konik CRM, Konik RevOS, Auto-Quoting, Konik Tax and Konik Lex, shown on our own systems with fictional data. Each video ends with the result the business gets. All videos →

Demo mode · fictional data· Polish description in the player
Konik System

Konik System from the inside

A campaign in Konik RevOS, a quote from Auto-Quoting, invoices in Konik Tax and enquiries in Konik CRM, all in one video.

Work archive 04

Earlier projects

Projects from 2026 in full: what we built and which automations run.

  1. A01
    Cieniowo

    Terrace and window shading: online shop, showroom and production

    A complete sales system in one place: an online shop with payments, an AI visualiser and advisor, an architect zone, a sales panel and a quoting engine with an email bot. Prices come only from the price list, and the PDF quote goes out in three variants.

    • Website / shop
    • Calculators / pricing
    • Automations
    • AI agents
    What we built
    13
    Automations
    11
    Full scope and automations

    What we built

    1. 01Online shop: catalogue with filters, product pages, basket, checkout
    2. 02Online payments (BLIK, card, instant bank transfer) with amount and signature checked on the server
    3. 03AI visualiser: the customer uploads a photo of the room and sees the product on the wall, floor or ceiling
    4. 04AI adviser that picks a product set from the shop catalogue only
    5. 05AI chat on the website and in the shop, with handover to a person
    6. 06Architects' area: login, client projects with commission and settlement stages
    7. 07Sales panel: leads with contact history, orders with statuses, products and architects' projects
    8. 08Catalogue import and export in CSV, data backup and a product feed for ads
    9. 09Website calculators: project cost with a schedule, installation from the service price list, system configurator
    10. 10Pricing engine that calculates from the price list only: same data, same price
    11. 11PDF quote in three options (cheaper, chosen, more expensive) with product thumbnails
    12. 12Email bot: AI reads the enquiry, then sends a quote, asks for details or hands over to a salesperson
    13. 13Website for the production plant in two languages, with four enquiry paths and attachments

    Automations

    1. Pricing from the price list

      When
      The customer picks a product and dimensions in the quoting calculator
      What the system does
      The engine calculates the price from the manufacturer's price list only and adds a cheaper and a more expensive option from the same group
      Result
      Consistent pricing without retyping into a spreadsheet; the customer sees three options straight away

    2. PDF quote in three options

      When
      The customer clicks "Generate quote" in the calculator
      What the system does
      The system builds a branded A4 cost estimate with three proposals and thumbnails and returns it as a PDF to download
      Result
      The customer compares the options in one document without waiting for a salesperson

    3. Email enquiry → quote

      When
      A customer email arrives in the quotes inbox
      What the system does
      AI reads the product, dimensions and installation from the whole thread; once the data is complete, the engine prices it and emails the customer a PDF quote, copying in the salesperson
      Result
      Typical enquiries get a quote without anyone retyping the data

    4. Asking the customer for missing details

      When
      An email enquiry without everything needed for a quote
      What the system does
      The system writes to the customer asking for the missing information, and the reply goes back for pricing
      Result
      Missing data is collected without involving a salesperson

    5. Unusual case → salesperson

      When
      An enquiry outside the catalogue or an unusual request
      What the system does
      The salesperson gets a summary of the enquiry and the customer gets an automatic confirmation of receipt
      Result
      No enquiry gets lost, and the customer knows the case is being handled

    6. Product on a photo of the room

      When
      The customer uploads a photo of the room on the product page
      What the system does
      AI places the chosen product on the right surface, keeping the framing and proportions
      Result
      The customer sees how it looks at home before buying

    7. AI picks a product set

      When
      The customer describes the room and style
      What the system does
      AI picks a matching set from the catalogue and explains the choice; it never recommends anything outside the catalogue
      Result
      A ready shopping proposal instead of browsing the whole catalogue

    8. Order → payment → confirmations

      When
      The customer places and pays for an order at checkout
      What the system does
      The server recalculates prices from the current price list (B2C or B2B) and saves the order; after payment it checks the signature and amount and marks the order as paid. The customer gets a confirmation and the company gets a notification
      Result
      Order and payment status update on their own, with no room for mistakes

    9. Forms → lead in the panel

      When
      Contact form, calculator, configurator or product enquiry
      What the system does
      The enquiry is saved in the panel with its source, the company gets an email notification, and a honeypot filters out bots
      Result
      Every enquiry has complete data and a source, in one place

    10. Project from an architect → partnership pipeline

      When
      An architect submits a client project in their area
      What the system does
      The system saves the project with commission and stage, blocks duplicate submissions and keeps a history of stages
      Result
      Work with architects has one entry point and clear settlement

    11. Enquiry to the plant → number and auto-reply

      When
      A form on the plant's website (with an attachment)
      What the system does
      The enquiry gets a number and goes to the company; the customer gets a confirmation with the number in the language of the form
      Result
      The customer knows when to expect a reply; the company does not lose enquiries
  2. A02
    Jasnopole Energia

    Solar PV, energy storage and heat pumps

    Period: May to Jul 2026

    A website with separate paths for homes, businesses, farms, housing cooperatives and local authorities. The investment calculator reads the electricity bill with AI and sends a personal PDF report straight away. Every enquiry lands in the CRM as a task, and email sequences carry the contact forward.

    • Strategy
    • Website / shop
    • Content
    • Graphic design
    • 3D visualisations
    • Video
    • Publishing
    • Ad campaigns
    What we built
    14
    Automations
    9
    Full scope and automations

    What we built

    1. 01Website with paths for homes, businesses, farms, cooperatives and housing communities, and local authorities
    2. 02Investment calculator for solar PV and energy storage (capacity, cost, payback, bill before and after)
    3. 03Personal PDF report with an investment analysis once the calculator is completed
    4. 04AI reading of the electricity bill from a photo or PDF
    5. 05E-books for four client groups, with audio versions
    6. 06Email sequences with a send queue and content variants by industry
    7. 07Integration with the company's CRM: client, note and callback task
    8. 08Newsletter with a welcome sequence
    9. 09AI chat about the offer, answering from a knowledge base
    10. 10Blog with posts published through an API
    11. 11Cookie consent (Consent Mode v2) and event tracking: calculator, enquiry, phone, chat, e-book
    12. 12Form protection and a backup enquiry store with CSV export
    13. 13Subpages: financing and grants, projects with a map, service, e-mobility, referral programme
    14. 14Content package from Konik RevOS: graphics for six channels, covers and short videos

    Automations

    1. Calculator → PDF report and e-book

      When
      The client completes the calculator and leaves contact details
      What the system does
      The website validates the enquiry, passes it on and immediately sends an email with a personal PDF report and the e-book for the client's group
      Result
      The client gets a concrete analysis the moment they enquire, and the company gets all the data it needs for the call

    2. Email sequence after the calculator

      When
      A calculator enquiry with marketing consent
      What the system does
      The queue schedules the next emails (how realistic the result is, questions to ask before deciding, an invitation to a free audit) in a variant for the group and industry
      Result
      The contact is guided to the audit without manual follow-ups

    3. Form → CRM task

      When
      The contact form is submitted
      What the system does
      Creates or finds the client in the CRM, adds a note with the message and creates a callback task for the next working day
      Result
      Every enquiry immediately becomes a task with a deadline for a salesperson

    4. Confirmation without duplicates

      When
      The contact form is submitted
      What the system does
      Sends a confirmation of receipt and schedules further emails; if the client is already in the calculator sequence, it sends only the confirmation
      Result
      The client knows the enquiry has been received and does not get duplicate emails

    5. Newsletter with a welcome sequence

      When
      Newsletter sign-up
      What the system does
      Adds the address to the mailing list and sends a series of welcome emails, unless the address is already in another sequence
      Result
      One mailing list and a welcome for every new subscriber

    6. Sending from the queue

      When
      Daily morning schedule
      What the system does
      Sends emails that are due and retries failed ones up to a set number of attempts
      Result
      Sequences run on their own and on time

    7. Electricity bill reading

      When
      The client uploads a photo or PDF of the bill
      What the system does
      An AI model recognises the bill, reads the amount and consumption and enters them into the calculator
      Result
      The client does not have to hunt for figures on the bill, and the result is realistic from the start

    8. Enquiry saved during an outage

      When
      The CRM does not confirm receipt of the enquiry
      What the system does
      The enquiry is saved in a backup store with CSV export
      Result
      No enquiry is lost

    9. AI chat

      When
      A question in the chat window
      What the system does
      AI answers questions about the offer and points to the right group path or the calculator; without a connection it answers from a built-in knowledge base
      Result
      An answer at any time of day
  3. A03
    Szuwarowo

    Holiday cottages by the sea

    Period: May to Jun 2026

    A website with online booking that calculates the stay price from the seasonal price list, deposit included. Staff work in a panel with an occupancy calendar and statistics, and guest emails go out with every status change. Plus a content pack for the season and the months around it.

    • Strategy
    • Website / shop
    • Content
    • Graphic design
    • Video
    • Infographics
    • Publishing
    • Branding
    What we built
    10
    Automations
    4
    Full scope and automations

    What we built

    1. 01Website with the cottages, what the place offers and a section for companies and groups
    2. 02Online booking with a choice of cottage and dates, and a calculation of the stay price and deposit
    3. 03Seasonal price list calculated day by day and a price calendar in the form
    4. 04Separate group enquiry form (exclusive use of the whole site)
    5. 05Booking panel: list with filters, quick status change, change history
    6. 06Cottage occupancy calendar and daily view: arrivals, departures, guests on site
    7. 07Statistics: revenue, occupancy, deposits, returning guests
    8. 08Date blocks and export of each cottage's calendar to an .ics file (booking portals)
    9. 09Five email templates in the brand colours
    10. 10Content package from Konik RevOS: hero and social video, carousels, infographic, cottage posters

    Automations

    1. Booking request

      When
      A guest sends a booking or a group enquiry
      What the system does
      The booking is saved in the database, the guest gets an email summarising the stay and the deposit, and staff get a notification with the details
      Result
      The guest knows straight away that the request has arrived; staff have all the details in the panel

    2. Email on status change

      When
      Staff change the status: confirmed, deposit paid, cancelled
      What the system does
      The system sends the guest the right email and a copy to staff, each exactly once
      Result
      The guest is guided through the whole booking without phone calls

    3. Date conflicts

      When
      A booking is added or edited in the panel
      What the system does
      The panel checks whether the dates overlap with other bookings and blocks for the cottage and warns before saving
      Result
      The same cottage is never sold twice

    4. Returning guest

      When
      A booking is opened in the panel
      What the system does
      The panel compares the email address with earlier bookings and marks a returning guest
      Result
      Staff know straight away who is coming back
  4. A04
    Halsownia

    Private motor yacht charter

    Period: May to Jun 2026

    Premium charter positioning, a brand canon and a multilingual website with three cruise formats priced for the whole yacht. The calendar shows only free slots, the server refuses a second booking for the same time, and guests get a confirmation in their own language.

    • Strategy
    • Branding
    • Website / shop
    • Photo
    • Video
    • Graphic design
    • Publishing
    • Ad campaigns
    What we built
    9
    Automations
    4
    Full scope and automations

    What we built

    1. 01Premium charter website in six languages: trip formats, gallery, crew, on-board kitchen
    2. 02Online booking: calendar, trip slot and package
    3. 03Live availability calendar: booked and blocked dates disappear
    4. 04Database of bookings and blocks with server-side validation of requests
    5. 05Booking panel with login: filters, search, notes, one-click contact
    6. 06Booking statuses: new, confirmed, paid, cancelled
    7. 07Blocking a whole day or a single trip slot
    8. 08Guest emails in four languages in the brand's style
    9. 09Live weather bar and cookie consent in the guest's language

    Automations

    1. Booking without double selling

      When
      A guest picks a day and trip slot and sends the form
      What the system does
      The server checks whether the slot is free. If it is, it saves the booking. If not, it rejects it and refreshes the calendar
      Result
      The same trip cannot be sold to two people

    2. Live availability calendar

      When
      A guest opens the booking form
      What the system does
      The site fetches bookings and the owner's blocks and disables taken slots
      Result
      The guest sees only dates they can actually book

    3. Confirmation in the guest's language

      When
      A new booking is saved
      What the system does
      The guest gets a confirmation in their own language, and the owner gets an email with all the details
      Result
      Guests from abroad get a confirmation in their language, and the owner never misses a request

    4. Date block

      When
      The owner blocks a day or slot in the panel
      What the system does
      The block is saved to the database and disappears from the website calendar straight away
      Result
      Private trips and yacht servicing do not clash with online bookings
02 · Diagnosis · Next step

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