Chatbot and voicebot
The chatbot and voicebot answer questions about availability and prices from your rules and pass the booking to the CRM. They introduce themselves as AI.
source · Konik System price list v5.4.2 (from 29 October 2026) · channels
Salons, clinics, schools, courses and clubsEvery booking confirmed and reminded._
The phone rings in the middle of a treatment, and a cancelled appointment leaves an empty slot. Konik System collects bookings and enquiries in one system, answers through a chatbot and voicebot that say they are AI, and publishes photos and posts only after you approve them.
Stage 01 · Chaos01 / 03
02 · Problem · Diagnosis
Clients choose whoever replies first, and come back to whoever remembers them.
The same core in two set-ups: one for salons and clinics, and one for schools, courses and clubs. We start with four questions from the Diagnosis.
What you see
Sign-ups through Messenger, the phone ringing mid-treatment, a waiting list in a notebook, and reminders (if any) sent by hand.
What it feels like
An empty slot after a cancellation and a student who never came back after a trial class are money out of your pocket, and you have no time to chase each one by phone.
How it should be
Every booking should get a confirmation and a reminder, and every client a reason to come back.
[ 4 Diagnosis questions ]S · P · I · N
- SituationWho answers the phone when you are in the middle of a treatment or a class?
- ProblemHow many appointments a month are cancelled at the last minute?
- ImpactWhat does one empty slot, or one student who never came back after a trial class, cost you?
- NeedWhat would change if every booking got a confirmation and a reminder without you lifting a finger?
When calls go unanswered and slots stay empty, I want a confirmation and a reminder for every booking, so that my schedule stays full.
You are not buying another booking app; if you have one, it stays. You are buying order: every client contact in one place, and a reply when you cannot answer.
03 · Segments · What we sort out
Appointments or classes. The same core, a different bottleneck.
Tell us who you are and we will show what we sort out first and which module handles it. Your choice also changes the questions in the Diagnosis form.
Every call answered. Every appointment confirmed.
For salons, clinics and repair services: bookings, clients and content in one place.
Typical situations
- The phone rings during a treatment. You do not pick up, and the client books somewhere else.
- Last-minute cancellations leave empty slots, and the waiting list is in a notebook.
- Clients come back "when they remember", because nobody reminds them.
- Instagram and Google reviews are always "on the list" for after hours.
Appointments in the calendar and a client record with history; confirmations and reminders from the CRM's email and mailing tools. Your booking system stays if it has an API.
Before-and-after photos and posts in the RevOS calendar, only with the client's consent and after you approve them.
Invoices through KSeF (Poland's National e-Invoicing System), with 1 tax ID (NIP) included in the package.
Sign-ups in one place. Coaches coach instead of answering messages.
For schools, courses, clubs and memberships: students, parents and sign-ups in one place.
Typical situations
- Sign-ups through Messenger, lists in Excel, payments "due by the tenth", and reminding everyone one by one.
- Passes, make-up classes, freezes: nobody knows who has how many sessions left.
- Parents ask about the timetable and overdue payments on the coach's personal number.
- Half the people who come to a trial class never return, because nobody got in touch.
Students, parents and groups in the CRM; an overdue payment or a follow-up after a trial class becomes a task with a deadline and a notification.
Chatbot and voicebot
The chatbot answers parents and students about the timetable from your rules, instead of the coach's personal number. It introduces itself as AI.
source · Konik System price list v5.4.2 (from 29 October 2026) · channels
Announcements about enrolment and events in the RevOS calendar, with approval; images of children only with a parent's consent.
Invoices through KSeF, with 1 tax ID (NIP) included in the package.
Indicators we measureno figures until we have data with a period and a source
- Response time to an enquiry
From the moment an enquiry arrives to the first reply from a person or the system. Measured in the CRM from day one.
- Share of enquiries that get a quote
How many enquiries end with a quote sent and how many get lost on the way, broken down by source.
- Time to prepare a quote
From complete data to a quote sent. We measure the starting point in the Diagnosis, before we change anything.
01 · Chaos02 · Integration
Stage 02 · Integration02 / 03
04 · How it works · Flow
From a client's question to their next visit. At every step you know who does it.
A flow built from Konik System modules and channels from the price list. The bots say they are AI, and a person approves content and exceptions.
Client question
AI agentThe chatbot or voicebot introduces itself as AI and answers from your rules: availability, prices, directions.
Booking in the CRM
SystemThe booking goes into the CRM calendar, or into your booking system if it has an API; we agree this in the Diagnosis.
Confirmation and reminder
SystemA message from the CRM's email or mailing tools before the visit; you decide the wording and timing.
Exception
HumanA person takes over cancellations, complaints and unusual requests. The bot does not decide for you.
Visit and invoice
SystemClient history in the CRM record; invoice through KSeF with error handling and retries.
Return visit
HumanContact before the next visit becomes a task with a deadline; marketing messages only with the client's consent.
Content
HumanBefore-and-after photos and posts wait in the RevOS calendar for your approval, and only with the client's consent.
The bots say they are AI (Article 50 of the AI Act) and hand exceptions to a person. A person approves every publication.
05 · Modules
The modules you work in.
Every module runs in the same CRM, on the same data. The chatbot and voicebot are in the price list as channels, and we set their scope in the Diagnosis.
M·01
Konik CRM
Clients, tasks with deadlines and notifications, synced email, calendar, video calls with the client's context, documents and contracts. Import clients and tasks from a spreadsheet.
M·02
Content calendar with approval
Posts and videos in one RevOS calendar. You approve every publication, one by one or a whole day at a time.
M·03
Websites and online shops
WordPress websites, WooCommerce shops and Laravel apps from the generator, with a preview before publishing, hosted in the EU region, with an accessibility check.
M·04
Konik Tax
Company finance fully integrated with KSeF: sending and receiving invoices, error handling and retries, receivables and reminders. Every package includes 1 tax ID (NIP).
M·05
Konik Cortex: company knowledge
An AI assistant that works on your company documents: conversations and memory in Workspace, a log of every AI call, and a single button to pause it. Answers point to their source.
M·06
Leads with their source
Enquiries and partners saved with the channel they came from, so the CRM shows where each client came from.
06 · Methods · What it runs on
The methods behind it.
The methods work in the RevOS module: in content, communication and measurement. The CRM, the chatbot and Tax do not reference any methods, so we do not claim any here.
F·01
Donald Miller
StoryBrand
The customer is the hero and the brand is the guide. The agent writes brand narratives and case studies to this structure.
works in · Storyteller agent
F·02
Robert Cialdini
Principles of influence, with an ethical limit
Social proof only when it is real, and no artificial time pressure. The principles also work as a list of what is off limits.
works in · Strategy · Neuro-Writer agent
F·03
Daniel Kahneman
System 1 and System 2
Simple decisions and honest anchors: the sections on the customer journey and behavioural design, and the key visual layout.
works in · Strategy · key visual
F·04
Avinash Kaushik
See-Think-Do-Care
Every metric is tied to a stage of the customer's decision; vanity metrics only with context.
works in · Strategy · measurement
The authors listed do not work with us and do not endorse our services. We rely on their published work. The methods are written into our processes and agent instructions, and we name the authors so you can check the source.
02 · Integration03 · Awakening
07 · Proof · Case studies
What this offer stands on.
We show client logos and results only alongside a published case study, with the figure, the period and the source. Here we describe the modules this offer is built on.
The content calendar with client approval runs in RevOS, and a person approves every publication.
08 · Pricing · Net
Prices straight from the price list. No asterisks, no crossed-out prices.
You start with a Diagnosis. After it you know which package and which modules make sense. You pay for implementation once, and a monthly fee covers maintenance and support.
Step 1 · entry
Konik System Diagnosis
from €552 net (from €678.96 gross)
An interview, a review of your processes and systems, classification of AI systems under the AI Act (EU AI Act) and a report with a recommendation. The full fee counts towards implementation.
Book a DiagnosisKonik CRM + Konik Cortex packages
implementation + monthly fee| Stęp (Walk) | from €5,430 net (from €6,678.90 gross) + from €711/month net (from €874.53 gross) |
|---|---|
| Kłus (Trot) | from €10,518 net (from €12,937.14 gross) + from €1,077/month net (from €1,324.71 gross) |
| Galop (Canter) | from €20,691 net (from €25,449.93 gross) + from €2,292/month net (from €2,819.16 gross) |
| Cwał (Gallop) | from €36,090 net (from €44,390.70 gross) + from €4,263/month net (from €5,243.49 gross) |
- Stęp (Walk): 1 seat · Cortex Stęp, a landing page with data for AI, CRM start; 50 GB of data storage
- Kłus (Trot): 2 to 3 seats · strategy, tone of voice, key visual, a website of up to 5 pages, CRM with import; 100 GB of data storage
- Galop (Canter): 4 to 15 seats · Cortex Galop, full strategy, CRM with automations; from the 16th seat add-on from €69/seat net (€84.87 gross); 200 GB of data storage
- Cwał (Gallop): 16 to 50 seats · Cortex Cwał, an online shop or web service with integrations, CRM with ERP, AI oversight; from the 21st seat add-on from €69/seat net (€84.87 gross); from the 51st seat, implementation in stages at person-days × from €687 net (€845.01 gross); server on your premises or in the EU; 400 GB of data storage
Modules and channels for this industry
added to a package| Chatbot | from €666 net (from €819.18 gross) + from €69/month net (from €84.87 gross) |
|---|---|
| CRM chatbot | from €1,584 net (from €1,948.32 gross) + from €114/month net (from €140.22 gross) |
| Voicebot | from €825 net (from €1,014.75 gross) + from €207/month net (from €254.61 gross) |
| RevOS Stęp (Walk) | from €3,324 net (from €4,088.52 gross) |
| Website | from €1,260 net (from €1,549.80 gross) |
- Chatbot: FAQ chatbot that introduces itself as AI; implementation from €666 net (€819.18 gross), no monthly fee when part of a package
- CRM chatbot: Chatbot integrated with the CRM and knowledge base; implementation from €1,584 net (€1,948.32 gross), no monthly fee when part of a package
- Voicebot: Introduces itself as AI; 300 min included, then from €0.18/min net (€0.22 gross)
- RevOS Stęp (Walk): Core strategy, landing page, Google Business Profile, GA4 with consent mode, campaign setup; monthly fee from €573/month net (€704.79 gross)
- Website: Company website of up to 7 pages
- Konik CRM and Konik Cortex (Second Brain) stay with you: a perpetual licence once the implementation is paid. Modules are paid by a monthly fee.
- No minimum term for the monthly fee: cancel at the end of a paid month, with no penalties and 30 days to export your data.
- You pay the ad budget directly to the platform; the accounts and data are yours.
- We do not guarantee business results. The goals set during implementation are a yardstick, not a promise.
For businesses (B2B) only. Prices are in euros, shown net and gross (23% VAT). We implement and sign off every module on your own data. The price list is for information only and is not an offer within the meaning of Article 66 § 1 of the Polish Civil Code. Scope and dates are recorded in the Implementation Card.source · Konik System price list v5.4.2 (from 29 October 2026)
All systems and the Complete system on one page, with prices from, in EUR.
09 · FAQ · Final objections
Questions people ask before they decide.
No. We agree the connection to your booking system in the Diagnosis, wherever that system provides an API. If you do not have one, we run appointments in the Konik CRM calendar.
Only with the client's consent, or a parent's consent for children. The post waits in the RevOS calendar for your approval.
The smallest package, Stęp, is for one seat: from €5,430 net (€6,678.90 gross) + from €711/month net (€874.53 gross). The FAQ chatbot (from €666 net (€819.18 gross)) has no separate monthly fee when it is part of a package. The Diagnosis shows what makes sense.
Yes. The chatbot and voicebot introduce themselves as an AI system at the start of every conversation (Article 50 of the AI Act) and hand difficult matters to a person. You set what they answer, based on your offer and your rules.
Konik CRM and Konik Cortex packages: Stęp from €5,430 net (€6,678.90 gross) + from €711/month net (€874.53 gross) (1 seat), Kłus from €10,518 net (€12,937.14 gross) + from €1,077/month net (€1,324.71 gross) (2 to 3), Galop from €20,691 net (€25,449.93 gross) + from €2,292/month net (€2,819.16 gross) (4 to 15), Cwał from €36,090 net (€44,390.70 gross) + from €4,263/month net (€5,243.49 gross) (16 to 50). You add industry modules at price-list rates. Prices are shown net and gross (23% VAT). We start with a Diagnosis from €552 net (€678.96 gross), and the full fee counts towards implementation.
No. We do not guarantee business results. We measure response time to enquiries, the share of enquiries that get a quote and the time it takes to prepare a quote, starting from the baseline in the Diagnosis. These measures show whether things are moving in the right direction. They are not a promise of results.
It depends on the scope and the number of seats. After the Diagnosis we record the scope and go-live dates in the Implementation Card. We do not give rough guesses.
The Konik CRM and Konik Cortex licence is perpetual once the implementation is paid. The monthly fee has no minimum term, and after you cancel you have 30 days to export your data.
With a Konik System Diagnosis: an interview, a review of your processes and systems, classification of AI systems under the AI Act and a report with a recommendation. From €552 net (€678.96 gross), and the full fee counts towards implementation. You keep the report whatever you decide.
Prices are shown net and gross (23% VAT). Not an offer (Article 66 § 1 of the Polish Civil Code). Only an individual offer or agreement is binding.
10 · Diagnosis · One decision
Let's start with a Diagnosis.
Leave your details. We will call you back within one working day and set a date for the Diagnosis: a conversation, a process review and a written report. From €552 net (€678.96 gross), and the full fee counts towards implementation. You do not need to sign anything before we talk.
Prices are shown net and gross (23% VAT). Not an offer (Article 66 § 1 of the Polish Civil Code). Only an individual offer or agreement is binding.